Privacy Policy

1. Introduction

Amana Companions is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our companionship services.

Amana Companions is a trading name of Amana Home Care Ltd.

2. Who We Are

Amana Companions provides companionship and lifestyle support services to older adults across Ashford, Kent, and surrounding areas. We are committed to maintaining the privacy and security of any personal information shared with us.

3. Information We Collect

We may collect the following information:

• Name

• Email address

• Telephone number

• Location or area

• Information provided through contact forms

• Information provided when requesting a consultation

• Website usage information through cookies and analytics tools

4. How We Use Your Information

We use your information to:

• Respond to enquiries

• Arrange consultations

• Provide information about our services

• Improve our website and user experience

• Maintain communication records

• Meet legal and regulatory obligations

5. Lawful Basis For Processing

We process personal information only where we have a lawful basis to do so, including:

• Your consent

• Our legitimate business interests

• Compliance with legal obligations

• Steps taken prior to providing requested services

6. How We Store And Protect Your Information

We take appropriate technical and organisational measures to protect personal information from unauthorised access, misuse, disclosure, alteration, or loss.

Your information is stored securely and only accessed when necessary by authorised personnel.

7. Sharing Your Information

We do not sell, rent, or trade personal information.

Information may be shared with trusted service providers who assist in operating our website or delivering services, where appropriate safeguards are in place.

We may also disclose information where required by law.

8. Cookies And Website Analytics

Our website may use cookies and similar technologies to improve website performance and understand how visitors interact with our website.

You can control or disable cookies through your browser settings.

9. Your Rights Under UK Data Protection Law

Under UK data protection legislation, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict or object to processing

• Request data portability where applicable

• Withdraw consent where consent has been provided

10. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact:

• Amana Home Care Ltd.

• Email: hello@amanahomecare.co.uk

• Phone: 01233 516016

11. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and will become effective immediately upon publication.